Can't get it out of my mind: employee rumination after customer mistreatment and negative mood in the next morning

Journal of Applied Psychology (2013) - Comment
pubmed: 23895040 doi: 10.1037/a0033656 issn: 1939-1854 issn: 0021-9010

Mo Wang, Songqi Liu, Hui Liao, Yaping Gong, John Kammeyer-Mueller, Junqi Shi