Willing and able to fake emotions: a closer examination of the link between emotional dissonance and employee well-being

Journal of Applied Psychology (2011) - Comment
pubmed: 21058805 doi: 10.1037/a0021395 issn: 1939-1854 issn: 0021-9010

S. Douglas Pugh, Markus Groth, Thorsten Hennig-Thurau