Organizational stages and processes of change for continuous quality improvement in health care
Consulting Psychology Journal Practice and Research (2001) - Comment
doi: 10.1037/1061-4087.53.3.139  issn: 1939-0149  issn: 1065-9293 

Deborah A. Levesque, Janice M. Prochaska, James O. Prochaska, Stephen R. Dewart, Leigh S. Hamby, William B. Weeks