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Emotional labor actors: a latent profile analysis of emotional labor strategies
Journal of Applied Psychology (2015) -
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pubmed: 25068812 doi: 10.1037/a0037408 issn: 1939-1854 issn: 0021-9010
Allison S. Gabriel, Michael A. Daniels, James M. Diefendorff, Gary J. Greguras
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American Psychological Association (APA)
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