Patient flow improvement for an ophthalmic specialist outpatient clinic with aid of discrete event simulation and design of experiment
Health Care Management Science (2015) - Comments
doi: 10.1007/s10729-014-9291-1  issn: 1386-9620  issn: 1572-9389  pubmed: 25012400 

Chong Pan, Dali Zhang, Audrey Wan Mei Kon, Charity Sue Lea Wai, Woo Boon Ang