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Fostering employee service creativity: Joint effects of customer empowering behaviors and supervisory empowering leadership
Journal of Applied Psychology (2015) -
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pubmed: 25774571 doi: 10.1037/a0038969 issn: 1939-1854 issn: 0021-9010
Yuntao Dong, Hui Liao, Aichia Chuang, Jing Zhou, Elizabeth M. Campbell
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American Psychological Association (APA)
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