Does communicating disappointment in negotiations help or hurt? Solving an apparent inconsistency in the social-functional approach to emotions

Journal of Personality and Social Psychology (2013) - Comment
pubmed: 23773043 doi: 10.1037/a0033345 issn: 1939-1315 issn: 0022-3514

Gert-Jan Lelieveld, Eric Van Dijk, Ilja Van Beest, Gerben A. Van Kleef