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Imen Benzarti, Hafedh Mili, Renata Medeiros De Carvalho
Search publications for: doi:10.1109/EDOC52215.2021.00019 1 result
Modeling and Personalising the Customer Journey: The Case for Case Management
Imen Benzarti, Hafedh Mili, Renata Medeiros De Carvalho